How do I connect Bluetooth Headphones to an iPhone?

With the release of the new iPhones, including the 11, 11 Pro and 11 Pro Max, many people will be rushing out to get their hands on these devices and with the new iPhones comes the new Apple software iOS version.

iOS 13 is released to the existing iPhone devices and with iPads now getting iPad OS, you may have noticed that some bluetooth devices lost connectivity or disappeared from your list of connected devices?

This is a common issue with software updates and iOS updates tend to cause bluetooth disruptions. and with many of you having bought your new iPhone 11 or about to, you want to ensure that you can connect your expensive device to a pair of headphones, as there is no longer a headphone jack. So how do you connect to your new phone?

First what exactly is the problem?

The Problem?

Apple have released their new devices and most importantly their new update iOS 13 and in recent weeks it appears that the software has some early bugs (happens regularly for new software versions).

However this has effected many peoples connected audio devices and they are reporting that under the new software their existing phones are struggling to connect to the audio devices and when connected the phone will not always respond correctly to inputs (controls).

So firstly, you need to know that you don’t have to throw out your True Wireless Earbuds. Don’t blame the headphones! Because it isn’t really the Bluetooth device’s fault.

It is more to do with the introduction of iOS 13, which has apparently brought on issues with Bluetooth connectivity. This should have been fixed with the latest Apple iOS software update, but you’ll have to check your phone to make sure.

Secondly, you should know that True Wireless Earbuds are still the best means of listening to your music on an iPhone. After all, Apple didn’t bow to pressure and reintroduce the headphone jack (they’ve still kept the Lightning port as well, so looks like you’ll need separate chargers for another year yet).

So why are Wireless Earbuds the best choice for an iPhone?

The main reason is because iPhone no longer include a headphone jack and unless you want to flash your dongle (not cool), then you will need a pair of wireless headphones.

Secondly you can pair them to any device, phone or anything else you have that is compatible! Whether there’s a headphone jack or not, you’re able to connect your headphones quickly and easily. This means you’re future-proofing your choice by getting headphones that will last as long as your phone decisions do.

You’re also future proofing your headphone decision by getting earbuds that are part of the new 5G era. The world of audio is moving forward at a rapid rate – this means you are getting into the latest tech.

Also Wireless Earbuds are very comfy, as you won’t realise how you lived with the pesky headphone wires, once they are gone.

Also depending on what style you prefer, you can always look cool. Wireless earbuds are great and they look good, you can even opt for ones that can barely be seen (perfect for work).


As of the latest iPhone update (iOS 13.1.3) there should be no issues with connecting your True Wireless earbuds to your iPhone. Just make sure your phone is up to date and listen to music to your hearts content!

We also recommend restarting your phone, as in many cases, this will actually remove any bugs that have developed when the recent memory is wiped (by turning off and on again).

But if you’re still experiencing issues pairing Bluetooth devices to iPhones because of the latest iOS update, we have a way of making your earbuds and iPhone pair in just a few simple steps.

Reset your Headphones.

Depending on the model that you have with Proze, you can try resetting your headphones, after restarting your iPhone.

Proze Sport Wireless Earbuds Red

Sport Wireless – From off, turn on by holding the power button and and continue golding the button for 5 seconds until you hear “pairing”. Then open your device and rescan (if still not there, turn off the wireless headphones and repeat.

wireless earphones with charging case

TWS-02 – From power off, remove them from the case and hold the buttons down on both headphones for 20 seconds, they will turn on, pair, then flash purple and “beep” first at 10 seconds (continue holding) until the flash purple a second time and “beep” again. Give them a few seconds and then turn on again.

Proze TWS-03 True Wireless Earphones

TWS-03 – Remove from the case and again hold down the touch sensitive areas on both earbuds for 10 seconds, they will beep and reset. Give them a few seconds and then turn on again.

Apple has their own advice on how to connect your headphones. Their steps are below:

1. On your iOS device, go to Settings > Bluetooth and make sure that Bluetooth is on. If you can’t turn on Bluetooth or you see a spinning gear, restart your iPhone, iPad, or iPod touch. Then try to pair and connect it again.

2. Make sure that your Bluetooth accessory and iOS device are close to each other.

3. Turn your Bluetooth accessory off and back on again.

4. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, see if they need to be replaced.

If you can’t connect a Bluetooth accessory to your iPhone, iPad, or iPod touch –


We hope that has helped and that your problems are solved and you can also see the benefits of True Wireless Headphones and if you don’t already have a pair, we recommend checking out our selection here, as you will find a pair to suit your needs, whether you want great sound, great battery life and easy pairing or something that won’t go anywhere while you work out. There is something for everyone.

Article Name
How to Connect Bluetooth Headphones to an iPhone
How do I connect Bluetooth Headphones to an iPhone? With iOS updates and new devices you may find your device needs to connect again to your bluetooth headphones.

Leave a Reply

Your email address will not be published.